Last updated: October 2025

This Privacy Policy describes how AMÈ touch (“AMÈ touch”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, social media pages, or make a purchase.

Contact

If you have questions, need more information about our privacy practices, or wish to make a complaint, contact us:

Email: hello.ame.touch@gmail.com

Postal:

Collecting Personal Information

When you visit our site or contact us, we collect information necessary to operate our business, process orders, and improve our services. “Personal Information” means any information relating to an identified or identifiable person.

1) Device Information

• Purpose: load the site correctly, keep it secure, and run basic analytics.
• Source: automatically via cookies, log files, tags, pixels.
• Data: IP address, browser/version, device type, time zone, cookie identifiers, pages viewed, referrers, and interactions.

2) Order/Customer Information

• Purpose: process and deliver your order, communicate with you, provide invoices/confirmations, screen for fraud, customer support, and (if you opt in) send updates and offers.
• Source: directly from you (via Instagram DM, email, or website forms at launch).
• Data: name, email, phone, billing and shipping addresses, chosen product(s), payment and delivery details (handled securely by our payment/shipping partners).

We may also collect information you choose to share in messages (e.g., size preferences).

Using Personal Information

We use your Personal Information to:

• offer and deliver products;
• process payments and arrange shipping;
• provide customer support;
• operate, secure, and improve our website;
• send product/service updates and special offers if you consent or where permitted by law.

Lawful Basis (GDPR)

If you are in the EEA/UK/Switzerland, we process your data on these bases:

• Consent (e.g., marketing emails/messages);
• Contract (to fulfill your order);
• Legal obligation (e.g., tax/accounting);
• Legitimate interests (site security, fraud prevention, basic analytics), where these do not override your rights.

Sharing Personal Information

We share data only with service providers who help us run our business, such as:

• Payment processors (to take payments securely);
• Shipping providers (to deliver your order);
• IT/hosting and analytics (website hosting, email, performance/usage metrics);
• Professional advisers (legal/accounting, where required).

These providers may process data on our behalf under data-processing agreements. We may also disclose information if required by law or to protect our rights.

Behavioural Advertising & Analytics

We may use privacy-friendly analytics and, after launch, selected advertising tools to show relevant content. Where the law requires consent (e.g., non-essential cookies), we will request it.

Opt-out options: adjust your cookie settings in your browser, use platform ad settings (e.g., Google/Meta), or contact us to withdraw consent to marketing at any time.

Cookies

Cookies are small files stored on your device. We use essential cookies for security and basic site functions and (with your consent) performance/marketing cookies to understand usage and improve the experience.

You can control cookies via your browser settings. Blocking some cookies may affect site functionality.

International Transfers

Our service providers may be located outside the EEA/UK. When data is transferred internationally, we use appropriate safeguards (e.g., EU Standard Contractual Clauses) to protect your information.

Retention

We keep Personal Information only as long as necessary for the purposes above:

• orders and invoices: retained per Austrian/EU accounting law;
• marketing data: until you unsubscribe or withdraw consent;
• routine backups/logs: for limited periods for security and troubleshooting.

Your Rights (GDPR)

You have the right to request:

• access to your personal data;
• rectification of inaccurate data;
• erasure (where applicable);
• restriction or objection to processing;
• data portability;
• withdrawal of consent (for consent-based processing).

To exercise your rights, email hello.ame.touch@gmail.com. You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): https://www.dsb.gv.at/

Do Not Track

There is no consistent industry standard for “Do Not Track” signals; we do not alter our practices when receiving such signals. You can manage tracking via cookie settings and platform preferences.

Changes

We may update this Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a new “Last updated” date. Continued use of our site after changes constitutes acceptance.